Billings plans¶

In Ultimate GDPR & CPPA Toolkit provides 3 subscription model with monthly payments plans:

• Basic ($10) - all features except of “Scan for cookies” are available
• Advanced ($20) - “Scan for cookies” is available, but can be triggered only manually
• Pro ($30) - Cookie scanner is available and is triggered automatically weekly/monthly

Standard Support¶

For issues and concerns, you can reach us through these support methods:

• E-mail – support@createit.com

• Help Desk – Click here to go to our support website. Just click on the Submit Ticket button and follow instructions to create a ticket.

• Forum – Comment/Post on the product you have issues/queries in ThemeForest or CodeCanyon websites.

  Before You Post in a Forum

  We urge you to follow the steps below, before you post a new topic on the forum, to speed up your request. It’s in everyone’s interest and will benefit in making the entire forum more efficient:

  • Step 1 – Always check the Documentation and the Knowledgebase Section. Most questions are already answered in those areas.
  • Step 2 – If your question hasn’t been brought up on the forum, please post a new topic. Always be as specific as possible. Creating a topic requires entering the live URL to your home page or page that shows the issue in question. It also has bars for WP and FTP login info, which aren’t required, however, providing us with your login information can save a lot of time for both of us. Login credentials are securely stored and accessible only by our support staff.
  • Step 3 – We usually answer questions in 24 hours on working days. However, if you don’t get any answer within 72 hours bump up your question or send us an e-mail.

For all support methods, you will receive confirmations and replies on your queries through e-mail or by tracking your ticket which you will also get through e-mail. To track your ticket, please click here.

Once we reply to your query, each ticket will be open for 7 days without a reply from you. On the 6th day without a reply, an e-mail will be sent to notify you of the ticket’s inactivity. To make the ticket active again, you simply need to reply or follow the steps in the e-mail. If you won’t make the ticket active within 7 days, on the 8th day the ticket will automatically be closed.

Premium Support¶

We can create your website from scratch, redesign it or just extend the current ones. For more information, please take a look at our website. Typical issues covered by Premium Support:

• Custom CSS
• Support for third party software and plug-ins
• WordPress Installation with Theme configuration
• Server configuration
• Site structure modifications
• Graphic adjustments, etc.
• WordPress general howto’s
• Shopify general howto’s

Home¶

In this section all the detected cookies are saved.

Cookies¶

Cookies section contain options that will:

• find all the cookies used in the store (Scan for cookies),
• gather them in a groups (Cookie manager)
• create a cookie popup (Cookie consent) which will let the visitors of the website to decide which cookies they will allow.

Requests¶

This section contain all the request send by the visitors using the GDPR & CPPA Toolkit forms.

In the Settings we provide an option:

• Data access - this option based on the fact if it is checked or not will remove empty records from the data file sent to user

In the section below settings option the app store all the messages received from the GDPR & CCPA Toolkit forms. The table contains of messages from:

• All -
• Data access -
• Data erasure -
• Data rectification -
• Disable accounts -

Content¶

Notifications¶

Here admin can edit content of all notifications which our app will send to the visitors and subscribers

Data Breach¶

Here admin will find an option to send a notifications to all of the user of the store.

This section contain options to:

• Send notification - Will automatically send notification to all of the users which personal data might be exposure
• Customize notification - Allow admin of the store to modify the content of the message

Settings¶

Settings contain 3 options:

• Export settings - Option allowing to Export all of the app’s settings. This way the same settings can be used on multiple sites.
• Import settings - Allow to export GDPR & CPPA Toolkit’s settings from a different website
• Reset settings - Will reset back all the changed options to default.

Cookie Consent¶

To add a cookie consent on the site, in your dashboard go to Ultimate GDPR & CCPA > Cookie Consent.

You will be redirected to the Cookie consent settings.

In Select pages to display cookie notice on, choose a page on your site that you will like and click theo show the cookie notice.

Add the needed information and details. For more details on Cookie consent settings, click here.

Terms of service¶

To add Terms of service on the store, create a page where all the terms of service are written. To achieve it please follow steps below:

Step 1. Log into Shopify account. Go to the side menu of the Shopify dashboard and choose Online Store.

Step 2. On the Pages page, select Add page.

Step 3. On the Add page page, enter “Terms of service” in the Title (1) field, then paste your Terms of service into the Content (2) field.

Step 4. To add the button to accept the terms of service, add the shortcode: {{ultimate_gdpr_terms_accept}} and click Save.

Step 5. Once your Terms of service page is added to your Shopify dashboard, please navigate to Ultimate GDPR & CPPA Toolkit by Apps > Ultimate GDPR & CPPA and click on the app name. This way you will be redirected to it’s settings.

Step 6. From there go to Content > Terms of service. Here can be set a page as the Terms of service page, conditions, and the page where to redirect after consent is given.

Step 7. In Page section choose previously created page in the Existing page

Add the needed information and details. For more details on Terms of service, click here.

Privacy Policy¶

To add Privacy Policy on the store, create a page where all the privacy policy are written. To achieve it please follow steps below:

Step 1. Log into Shopify account. On the side menu of the Shopify dashboard and choose Online Store. Click it.

Step 2. On the Pages page, select Add page.

Step 3. On the Add page page, enter “Privacy Policy” in the Title (1) field, then paste your Privacy Policy into the Content (2) field.

Step 4. To add the button to accept the privacy policy, add the shortcode: {{ultimate_gdpr_privacy_accept}} and click Save.

Step 5. Once your Privacy Policy page is added to your Shopify dashboard, please navigate to Ultimate GDPR & CPPA Toolkit by Apps > Ultimate GDPR & CPPA and click on the app name. This way you will be redirected to it’s settings.

Step 6. From there go to Content > Privacy policy. Here can be set a page as the Privacy Policy page, conditions, and the page where to redirect after consent is given.

Step 7. In Page section choose previously created page in the Existing page

Add the needed information and details. For more details on Privacy Policy, click here.

Data erasure¶

When activating the Ultimate GDPR & CPPA Toolkit our App will provide a ready to use Request data [Ultimate GDPR & CCPA] page. The page can be access by going to Shopify dashboard and from there navigating to Online Store > Pages. This page contain not only Data erasure form but also:

• Data access
• Data rectification
• Restrict processing

Frontend view:

Email confirmation¶

By going to to Notifications > Visitor notifications and clicking the Email confirmation link admin will be forwarded to Email confirmation section. Created there template will be send automatically to the user after sending request for:

• Data access
• Data erasure

using the Request data [Ultimate GDPR & CCPA] page.

Template contains (1):

• Email subject - this will be header of the sended email reply
• Email body - body of the email
• Email confirmation target page URL - URL of the confirmation page. If left empty the correct link will be autodetect.

All 3 section can be created by using Variables. They allow to output the name or URL of the store in the template. The available variables are (2):

• {{shop.name}} - add the shop name to the message template
• {{shop.url}} - add shop URL address to the message template
• {{request.type}} - add the name of the request
• {{request.url}} - add URL of the page from where the request was sended
• {{request.email}} - add email of the user who send request
• {{confirmation_page_url}} - Add link of the confirmation page

Each of the variables can be added by placing the cursor in the text abd clicking variable name. The variable will be automatically insert in the active section.

New request template¶

By going to to Notifications > Request notifications and clicking the New request link, admin will be forwarded to New request section. Created there template will be send automatically to the admin or Notifications recipient after visitor will confirm the request (template above).

Template contains (1):

• Email subject - this will be header of the sended email reply
• Email body - body of the email

All 3 section can be created by using Variables. They allow to output the name or URL of the store in the template. The available variables are (2):

• {{shop.name}} - add the shop name to the message template
• {{shop.url}} - add shop URL address to the message template
• {{request.type}} - add the name of the request
• {{request.url}} - add URL of the page from where the request was sended
• {{request.email}} - add email of the user who send request
• {{confirmation_page_url}} - Add link of the confirmation page

Each of the variables can be added by placing the cursor in the text abd clicking variable name. The variable will be automatically insert in the active section.

Creating Data erasement response¶

Please go to Notifications > Visitor notifications and click the Data erasure. Doing that allows to edit the content of the template. Add there all the needed informations and details using the available variables.

When user send the request, an email confirming (Email confirmation template) the request will be sent to the user. Clicking the {{confirmation_page_url}} link, will mean that owner of the email address confirm the request.

Owner of the website or the Notifications recipient which can be set in Notifications > Notifications recipient field will received message that there were new request created.

Other place to check the current Requests and their status is in the Requests section of the main menu.

After approving the request by checking the box next to the email and choosing Mark as fulfilled, and saving the changes by clicking Save the status of the request will change from verified to fulfilled. The data will be removed and user will recived email, that the data was erasement.

Data Access!!¶

When activating the Ultimate GDPR & CPPA Toolkit our App will provide a ready to use Request data [Ultimate GDPR & CCPA] page. The page can be access by going to Shopify dashboard and from there navigating to Online Store > Pages. This page contain not only Data access form but also:

• Data erasure
• Data rectification
• Restrict processing

Frontend view:

Email confirmation¶

By going to Notifications > Visitor notifications and clicking the Email confirmation link, admin will be forwarded to Email confirmation section. Created there template will be send automatically to the user after sending request for:

• Data access
• Data erasure

using the Request data [Ultimate GDPR & CCPA] page.

Template contains (1):

• Email subject - this will be header of the sended email reply
• Email body - body of the email
• Email confirmation target page URL - URL of the confirmation page. If left empty the correct link will be autodetect.

All 3 section can be created by using Variables. They allow to output the name or URL of the store in the template. The available variables are (2):

• {{shop.name}} - add the shop name to the message template
• {{shop.url}} - add shop URL address to the message template
• {{request.type}} - add the name of the request
• {{request.url}} - add URL of the page from where the request was sended
• {{request.email}} - add email of the user who send request
• {{confirmation_page_url}} - Add link of the confirmation page

Each of the variables can be added by placing the cursor in the text abd clicking variable name. The variable will be automatically insert in the active section.

New request template¶

By going to to Notifications > Request notifications and clicking the New request link admin will be forwarded to New request section. Created there template will be send automatically to the admin or Notifications recipient after visitor will confirm the request (template above).

Template contains (1):

• Email subject - this will be header of the sended email reply
• Email body - body of the email

All 2 section can be created by using Variables. They allow to output the name or URL of the store in the template. The available variables are (2):

• {{shop.name}} - add the shop name to the message template
• {{shop.url}} - add shop URL address to the message template
• {{request.type}} - add the name of the request
• {{request.url}} - add URL of the page from where the request was sended
• {{request.email}} - add email of the user who send request
• {{confirmation_page_url}} - Add link of the confirmation page

Each of the variables can be added by placing the cursor in the text abd clicking variable name. The variable will be automatically insert in the active section.

Creating Data access response¶

Please go to Notifications > Visitor notifications and click the Data access link. Doing that allows to edit the content of the template. Add there all the needed informations and details using the available variables.

When user send the request, an email confirming (Email confirmation template) the request will be sent to the user. Clicking the {{confirmation_page_url}} link, will mean that owner of the email address confirm the request.

Owner of the website or the Notifications recipient which can be set in Notifications > Notifications recipient field will received message that there were new request created.

Other place to check the current Requests and their status is in the Requests section of the main menu.

After approving the request by checking the box next to the email and choosing Mark as fulfilled, and saving the changes by clicking Save the status of the request will change from verified to fulfilled. The data will be removed and user will recived email, that the data was erasement.

NONONONONO***

To add the Data Access request on your site, create a page where your want to show the Personal Data Access tab.

In the page you created, add the shortcode: [ultimate_gdpr_myaccount]

After publishing the page with the Data Access request, in your dashboard go to Ultimate GDPR & CCPA > Data Access.

You will be redirected to the Data access settings.

Add the needed information and details. For more details on Data Access settings, click here.

When a user sends a request, it is posted in Data access requests list.

An email with data attached will be sent to the user once the admin of the site selected the email of the user he would like to approve the request and clicked on Send data to selected emails button.

Data Rectification¶

To add the Data Rectification request on your site, create a page where your want to show the Data Rectification tab.

In the page you created, add the shortcode: [ultimate_gdpr_myaccount]

After publishing the page with the Data Rectification, in your dashboard go to Ultimate GDPR & CCPA > Data Rectification.

You will be redirected to the Data Rectification settings.

Add the needed information and details. For more details on Data Rectification settings, click here.

When a user sends a request, an email to confirm the request will be sent to the user. The user must first confirm the request before it is posted in Data rectification requests list.

An email to notify the user that the request is accepted will be sent once the admin of the site selected the email of the user he would like to approve the request and clicked on Send data to selected emails button.

Unsubscribe¶

To add the Unsubscribe request on your site, create a page where your want to show the Unsubscription tab.

In the page you created, add the shortcode: [ultimate_gdpr_myaccount]

After publishing the page with the Unsubscribe, in your dashboard go to Ultimate GDPR & CCPA > Unsubscribe.

You will be redirected to the Unsubscribe settings.

Add the needed information and details. For more details on Unsubscribe settings, click here.

When a user sends a request, an email to confirm the request will be sent to the user.

Depending on the option set in the Unsubscribe settings:

• Automatically unsubscribe users who confirmed their mail is DISABLED

  If the option Automatically unsubscribe users who confirmed their mail is disabled, the user must confirm the request in the email first for the request to be posted in the Unsubscribe request list.

  In the Unsubscribe request list, the admin of the site have the option to approve or delete the request.

  If the admin approves the request, select the services to unsubscribe the user from (these services are selected by the user for what services he would like to be unsubscribed). Then select the user you would like to unsubscribe by selecting the check box below Email user / remove request, then click the Unsubscribe and notify selected users button.

  An email to notify the user that the request to unsubscribe is approved.

• Automatically unsubscribe users who confirmed their mail is ENABLED

  If the option Automatically unsubscribe users who confirmed their mail is enabled, when the user confirm the request in the email the user will automatically be unsubscribe from the services the user have selected without any admin intervention.

  The user request will be posted in the Unsubscribe request list.

  If the option Automatically send email about unsubscription to users who confirmed their email is enabled, once the user confirms the request in the email the user will receive an email to notify the user for the unsubscription.

Customize cookie consent pop-up¶

To customize the look and content of the cookie popup, go to Cookies > Cookie consent and choose Customize in Cookie Consent pop-up

• Default Content - Details in the cookie popup that informs the user of its use.

  1. Header - Set the text for the header of the pop-up
  2. Description - Set the text for the description of the pop-up

• Buttons In this section set text for the buttons used in the pop-up

  1. Accept

     • Text - can add custom text. If the field will be left blank the app will use the default text.

  2. Change settings

     • Text - can add custom text. If the field will be left blank the app will use the default text.

  3. Read more

     • Text - can add custom text. If the field will be left blank the app will use the default text.
     • Page to open - choose the page to which user will be forwarded after clicking the button (can be choose from Existing page, Custom URL) the button also can be hidden choosing No page option.
     • Open in new tab - if checked, Read more page will be open in new tab.

  Note

  To see the Change settings button in the cookie consent pop-up make sure to check the Enable cookie settings pop-up on path (Cookie > Cookie consent).

• Translation for ... - This section allows to create a Default Content for a different language. If the checkbox is checked (1) the translation will be used when certain language is detected.

Select who will see the Cookie consent pop-up¶

To select who will see the pop-up, where it will be displayed and when it will appear again after consent is given please go to Cookies > Cookie consent and scroll to Cookie consent pop-up section

1. Visitors to be asked for consent - from the list admin can choose what type of visitors will see the consent pop-up

   • Show pop-up to and block cookies for visitors from the EU only - this option mean that only visitors from EU will see the pop-up an the cookies will be blocked. For other users this functionality won’t be active.
   • Show pop-up to and block cookies for all visitors - this will allow to show the pop-up and block the cookies for all visitors no matter from where they are
   • Don’t show pop-up to anyone (blocking cookies is still possible as per other settings) - option won’t be active.

2. Pages to display pop-up - here admin can set on which pages the mentioned above pop-up will be visible

   • All pages - visible on all pages created.
   • Selected page only - admin will get here an option on which pages the pop-up will be seen.

3. Default cookie consent level - The level which will be set after visitor clicks the “Accept” button in the pop-up.

4. Reload page after consent is given - After accepting consent or changing the level (and saving it) the page will auto reload. If this option won’t be choose, the saved changes won’t be added on page until visitor won’t reload the page manually.

5. Consent expiration time - The time until visitors are asked for consent again.

Adding cookie settings pop-up on site¶

To show the Change settings button in the Cookie consent pop-up make sure to check the Enable cookie settings pop-up (1) To show the Trigger button on the site please check the Display floating button (2) option. Both can be found in Cookie Consent > Cookie settings pop-up.

Customize cookie settings pop-up¶

To customize the look and content of the cookie settings pop-up, go to Cookies > Cookie consent and choose Customize in Cookie settings pop-up

• Content - Details in the cookie settings that inform how user can manipulate cookies groups via this section.

  1. Header - Set the text for the header of the pop-up
  2. Description - Set the text for the description of the pop-up

• Learn more link - In this section set text for the link used in the pop-up

  1. Text - add custom text
  2. Page to open - choose the page to which user will be forwarded after clicking the button (can be choose from Existing page, Custom URL) the link also can be hidden choosing No page option.

• Level selector.

1. Header - set the header text of the pop-up
2. Default level - choose the default level which will be active for the visitor
3. Available features header / Not available features header - allow to add custom text for those section. If left empty the app will use the default text

• Cookie levels.

1. Available Levels - Each of the 5 levels can be edited independently. To edited specific page please click on it.
2. Label - set the name of the label or leave it empty to use the default one
3. Available features - add available features of this group.
4. Not available features - add available features of this group.
5. Don’t display this level in the pop-up - ich checked this level will not be shown in the settings pop-up

Currently available cookies level are:

• Essential - for cookies which are strictly necessary for your website to be able to operate or to provide user with a requested service
• Functional - these are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which user has requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose.
• Analytics - Analytical (or performance) cookies track and gather data about what a user does on a website.
• Advertising - Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising purposes.
• Save button

• Text- Set custom text for the Save button or leave it blank to use the default one

What Cookies are used on your website¶

You can show a table with all cookies collected by your website with simple shortcode: {{ultimate_gdpr_cookie_list}}

Active cookies will be displayed in a table, like the following:

Whitelist Cookies¶

When a scenario that the set default privacy group is ‘Block all’ and the user will select ‘Block all’ cookie, the user will see the cookie popup over and over since the user blocked saving cookies and there is no way for the system to know that the user already accepted the cookie consent.

Whitelist cookies are cookies that are allowed even if you choose to Block all cookies in the site.

You can add whitelisted cookies in Cookies > Cookie consent > Cookie whitelist:

This way you can allow selected cookies to be accepted even if cookie setting is set to ‘Block all’.

Display Advance Cookie Setting with link¶

In the Ultimate GDPR & CCPA Toolkit we provide an option to open cookie modal using a link, which you can display/add in any page on the site.

To do this, you can use shortcode: {{ultimate_gdpr_cookie_modal}} & {{/ultimate_gdpr_cookie_modal}}

You can add these shortcodes in the page that you would like to add the link.

Sample format:

{{ultimate_gdpr_cookie_modal}} Change cookie settings {{/ultimate_gdpr_cookie_modal}}

Front end:

Wish to customise the Advance Cookie Settings, but don’t know how? Please follow this part of our documentation.

How to add Third Party Cookies¶

When a third party cookie is not detected by the cookie scanner, you can add the third party cookies manually.

To add third party cookies, you can add the Cookie name of the cookies that you would like to block in Cookie > Cookie manager under Cookie names.

Sample third party setup:

Tracking Users Anonymously (Google Analytics)¶

To use this feature correctly, these are some pointers:

• In the Cookies > Cookie manager, uncheck the Can be blocked so that Google Analytics won’t be blocked.

• The Google Analytics Tracking ID should be added in Ultimate GDPR & CCPA > Cookie popup for the feature to work since Google Analytics will be blocked as long as the consent isn’t given.

• Enable the option for anonymization in Ultimate GDPR & CCPA > Cookie popup. This option will allow you to track anonymously without collecting any user data in compliance with GDPR & CCPA.

If you want to block a specific cookie¶

To find a script to block, view page source, search for ‘<script>’, ‘<noscript>’ and ‘<iframe>’ tags. Then, to block a tag, copy any of its content fragment, eg.

In the Service Name field, you should add the script that needs to be block in the site. For example:

for script:

<script type='text/javascript' src='http://ct11.pinky.createit/boilerplate/wp-includes/js/jquery/jquery.js?ver=1.12.4'></script>

• you can copy: ‘jquery.js’

for tag:

<noscript>var x=start_tracking();</noscript>

• you can copy: ‘start_tracking()’

for iframe:

<iframe width="200" height="113" src="https://www.youtube.com/embed/xxxxx?feature=oembed" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe>

• you can copy: ‘youtube.com’ or ‘encrypted-media’ or any other part of the tag content

Addthis:
addthis_widget

Google Analytics
google-analytics.com/analytics.js

Facebook Pixel:
"pixel-cat.",
"fbq('init'",
"www.facebook.com/tr?id",
"/pixelyoursite/"

How to check for cookies¶

Logged Users¶

Users of your website that are logged in with whom accepted any of the consent that are supported will be registered in the log for that service.

Sample log for Terms and Conditions:

The user id, email address, and time of consent, of the user will show in the log.

Non-logged In Users¶

Users that are not logged in that accepted any of the consent that are supported will be registered in the log for that service.

There are two ways that the consent is registered:

1. Logged by User IP

   This feature will work when “When logging consents of users who did not accept Privacy Policy, log their IP” is activated.

   The IP of the user will be shown with the user id and time of consent.

   • Sample log for Terms and Conditions:

2. Logged by User Agent

   This feature will work when “When logging consents of users who did not accept Privacy Policy, log their User Agent” is activated.

   The browser and computer details of the user will be shown with the user id and time of consent.

   • Sample log for Terms and Conditions:

Cookie consent pop-up¶

To customize the look and content of the cookie popup, go to Cookies > Cookie Consent and choose Customize in Cookie Consent pop-up

• Default Content - Details in the cookie popup that informs the user of its use.

  • Header - Set the text for the header of the pop-up
  • Description - Set the text for the description of the pop-up

• Buttons In this section set text for the buttons used in the pop-up:

  • ACCEPT
  • CHANGE SETTINGS
  • READ MORE - Also allow to choose the page to which user will be redirected after clicking the button.

• Translation for English - Prepare a translation for the Customize cookie consent pop-up. The translation will be used when certain language is detected.

• Appearance - Edit appearance of the Customize cookie consent pop-up

  • Skin - Choose one of the Customize cookie consent pop-up’s skin which will fit your website the best (there is 20 skins to chose from!) for example:

    1. Classic dark

    2. Classic light

  • Position - Choose the possible position from 7 options (Top left, Top gull width, Top right, Bottom left, Bottom full width, Bottom right)

  • Distance from edge of page - Set the distance from the edge in pixels

• Custom CSS - Custom CSS style for the cookie popup.

Additional options for Skins.¶

Note

These additional options will show and work only with the Skin type: Custom.

• Appearance

  • Header color - Choose the custom color of the header text
  • Text color - Choose the color of the description text
  • Background color - Choose the color which will be used for the pop-up background
  • Background image URL - Instead of choosing background color can be used a link to a GIF, JPEG or PNG image
  • Shape - Choose one of the available shapes of the pop-up box (Rectangular, Rounded corner 5px, Rounded corners 25px)

• Button styles

  • Type - Choose between showing the button with icons and text or only with a text content
  • Shape - Choose one of the available shapes of the buttons (Pill shape, Rounded corner, Rectangular)
  • Text color - Choose the color of the button text
  • Background color - Choose the color which will be used for the button background
  • Border color - Choose the color which will be used for the button’s border background
  • Border width - Choose the width of the buttons’ border

  There are 3 sets of these options below that will allow to separately style Accept button, Change settings button and Read more button

  • Text color - Choose the color of the button text
  • Background color - Choose the color which will be used for the button background
  • Border color - Choose the color which will be used for the button’s border background
  • Border width - Choose the width of the buttons’ border

Using the available option allow to create a custom looking pop-up for example:

Terms of service and Privacy Policy¶

Buttons¶

To customize the buttons for Terms and Conditions and Privacy Policy, you have 2 options: Theme Default or Cookie box buttons

• Theme Default

  This is the default button design that your WP theme is using. It will give you a uniform look to your site.

• Cookie consent pop-up style

  This option is using the same button design as the Cookie consent. Which you can change in Cookies > Cookie consent and click Customize in the Cookie consent pop-up section .

Right to be Forgotten¶

Changing the Text in Forgotten Form¶

You can change the Name and Description that will be shown in the Forget Me tab of the GDPR shortcode.

To customize the text in the form for Right to be Forgotten, go to Ultimate GDPR & CCPA > Services.

Look for the service that you would like to change.

Note

For this example, we’ll use WooCommerce.

Add the Changes that you want, then click on the Save Changes button.

It should reflect in the form:

Modify Right to be Forgotten Form¶

There are 2 ways to remove an option in the Right to be Forgotten form.

Note

This example will remove the WP Comment from the Right to be Forgotten form.

1. Adding a filter in the functions.php of the theme that is used

   Add this filter in the file:

   add_filter( 'ct_ultimate_gdpr_model_services_default', 'my_services' );
   function my_services( $services ) {
   
   foreach( $services as $key => $val ) {
   if ( $val == 'CT_Ultimate_GDPR_Service_WP_Comments' ) {
   unset( $services[ $key ] );
   }
   }
   return $services;
   
   }
   

2. Overwrite the Shortcode’s template

   Create a Php file in your theme with a file name: shortcode-myaccount.php

   Then add this code in the file:

   <?php
   
   /** @var CT_Ultimate_GDPR_Service_Abstract $service */
   foreach ( $options['services'] as $service ):
   
   if ( $service->get_id() == 'wp_comments' ) :
   continue;
   endif;
   
   ?>
   <div class="ct-ultimate-gdpr-service-options">
   <div class="ct-ultimate-gdpr-service-option">
   <input type="checkbox" name="ct-ultimate-gdpr-service-forget[]"
   value="<?php echo esc_attr( $service->get_id() ); ?>">
   </div>
   <div class="ct-ultimate-gdpr-service-details">
   <div class="ct-ultimate-gdpr-service-title"><?php echo esc_html( $service->get_name() ); ?></div>
   <div class="ct-ultimate-gdpr-service-description"><?php echo esc_html( $service->get_description() ); ?></div>
   </div>
   </div>
   
   
   <?php endforeach; ?>
   

GDPR & CCPA Toolkit Settings¶

Services from Cookie manager¶

How to translate Cookie consent pop-up¶

To translate the cookie popup of the Ultimate GDPR & CCPA Toolkit, please go to Cookies > Cookie consent and click the Customize button for the Cookie consent pop-up. There you will find a section with Translate to (...) sections, allowing to use or custom change translations we prepared for 18 languages.

Please make sure that you checked the one you wish to use and it will be used when language is detected.

{{ultimate_gdpr_cookie_list}}¶

This shortcode will let you show the cookies that are saved in Services Manager. To edit the information about the showed cookies please go to Cookies > Cookie manager

To display each cookie in a separate row please, choose Settings on path Content > Shortcodes

and check Display all cookies separately in the Cookie list section.

{{ultimate_gdpr_terms_accept}}¶

This shortcode will let you add a button to accept the Terms and Conditions that is in the page. The options for this shortcode could be changed in Content > Terms of service.

To change the style of the button please go to Content > Terms of service where in Consent section can be choose:

• Accept button style

  • Theme default - will use the style provided by the used theme
  • Cookie consent pop-up style - will use the style choose in the cookie consent

• Users required to accept terms of service - choose groups which will be required to accept the Privacy policy

• Page to redirect to after terms are accepted - to this page customer will be forwarded

• Consent expiration time - The time until visitors are asked for consent again.

{{ultimate_gdpr_privacy_accept}}¶

This shortcode will let you add a button to accept the Privacy Policy that is in the page. The options for this shortcode could be changed in Content > Privacy policy.

To change the style of the button please go to Content > Privacy Policy where in Consent section can be choose:

• Accept button style

  • Theme default - will use the style provided by the used theme
  • Cookie consent pop-up style - will use the style choose in the cookie consent

• Users required to accept privacy policy - choose groups which will be required to accept the Privacy policy

• Page to redirect to after policy is accepted - to this page customer will be forwarded

• Consent expiration time - The time until visitors are asked for consent again.

{{ultimate_gdpr_cookie_modal}} Change cookie settings {{/ultimate_gdpr_cookie_modal}}¶

This shortcode will let you create a link for the Advance cookie settings. You can add it any where on your site.

{{ultimate_gdpr_protection level=4}} Hidden content {{/ultimate_gdpr_protection}}¶

This shortcode will hide any content in the shortcode unless the cookie group chosen by the user of the site will meet the requirements of the shortcode.

Cookie pop-up doesn’t work after changing theme¶

If the theme used in the Shopify store will be changed after activation of our app, there might be shown some problems like:

• The new provided settings will not be showing correctly on the site (for example showing incorrect font)
• The cookie popup or age verification (if set to show) will not appear on the store page, leaving there only the gray overlay

How to solve it? The best and quickest way to fix this problem is to access Shopify’s admin page and from there go to Apps > Ultimate GDPR & CCPA and then choose one of the options provided by the app, add any type of change and save. This will refresh the assets fixing the problem.

What are third-party cookies?¶

In “third-party cookie”, the word “party” refers to the domain as specified in the cookie; the website that is placing the cookie.

So, for example, if you visit example.com and the domain of the cookie placed on your computer is example.com, then this is a first-party cookie.

If, however, you visit example.com and the cookie placed on your computer says some-other-site.com, then there are third-party cookies generated.

Why are some cookies not Blocked?¶

These are some of the reasons why this happens:

• User have visited the site before the plugin was activated.

  We don’t want to block all the cookies since the user already interacted with the site.

  These cookies are saved in the users computer and could be removed by clearing the computer’s cache history.

• Cookie is essential for the site to work.

  These are cookies that are needed for your site to work properly. These cookies are usually added in the cookie whitelist.

  
  

  To know more about Cookie Whitelist, read this part of the documentation.

• The cookie is a “third party” type.

  Opposite to a “first party” cookie, a “third party” cookie couldn’t be block using standard programmatical methods.

  The only way to do it is to prevent the script that is adding the cookie from initializing.

  We’re trying to find ways to do so, but there are some rare occasions that it isn’t possible/difficult to block such scripts.

  You can read more information about third party cookies here.

  • The cookies are created by other plugins that are not integrated with Ultimate GDPR & CCPA Toolkit.

    Cookies that are generated by the active plugins in the site.

Why is the Cookie Consent always visible even after consent is given?¶

Some factors may affect the cookie consents even after consent is already accepted.

These are some of the factors:

• Due to caching plugin/caching module enabled in the server.

For more details, read this part of the documentation

How to remove cookies that are generated before plugin is installed?¶

It’s not always possible to remove existing cookies. For example “third-party” cookies cannot be removed programmatically. The only way to “block” them is to prevent them from creating.

Users can also remove them manually, by going to the browser settings and clear cookies there (users can also use CTRL + Shift + Delete shortcut to open the browser settings for clear cookies).

Why is the Cookies Groups incremental?¶

The Cookie Groups for Ultimate GDPR & CCPA Toolkit are cookie levels, where you would need to pass level 1 to get to level 2. This will allow tracking of only the necessary cookies or possible cookies.

You can customize the cookie groups as you see fit. You can disable, rename, add/remove cookies, etc., the cookie group of your choice.

Read these parts of the documentation for:

• Cookie Groups

Why is it that No Cookies are Found when using Cookie Scanner?¶

There are few reasons why the scanner might not working on the website. Please make sure that:

• The website the Cookie Scanner is used on is publicly accessible, otherwise, the scanner can’t access the website.
• The scanner might be overwhelmed with the number of scans that are going at once and usually we suggest to try to scan the site later

Why is it that Not All Cookies are Found on my site?¶

The Cookie scanner is mimicking the site’s user, which is surfing the website.

What the user is doing, accessing, or loading in the site will affect the amount of cookies that are in the site.

In these rare situations, cookie scanner cannot detect the cookie, for example:

• A particular cookie is added not on page load, but later.
• A particular cookie is added after user somehow interact with the site (clicking on the link, submitting the form, etc).

To learn more about how to block cookies, read this part of the documentation.

What if I have a Cookie Scanner Issue?¶

Our cookie scanner is using parameters to access the site and find the lists of cookies that site are using.

To prevent Google Analytics from counting stats for ?ctpass=1 requests, just use Google Analytics IP address filter

To know how to create an IP address filter, click here.

How to use Google Tag Manager?¶

Using the Google Tag Manager to manage your Google Analytics makes it faster and easier.

In the Tag Manager, create the Tag for Google Analytics. You can use a pre-existing Google Analytics ID.

By using Google Tag Manager, you can customize how Google Analytics behave in your site.

For information on how to install and setup Google Tag Manager, click here.

Google Analytics¶

To exclude cookie scanner traffic from your Google Analytics, you can use Exclude URL Query Parameters option for your Google Analytics.

To do that:

1. Log in to Google Analitycs and go to Admin > View > View Settings.
2. In field “Exclude URL Query Parameters” add “ctpass” (without quotes).