Need help in using our Shopify app?
If the theme used in the Shopify store will be changed after activation of our app, there might be shown some problems like:
- The new provided settings will not be showing correctly on the site (for example showing incorrect font)
- The cookie popup or age verification (if set to show) will not appear on the store page, leaving there only the gray overlay
How to solve it? The best and quickest way to fix this problem is to access Shopify’s admin page and from there go to Apps > Ultimate GDPR & CCPA and then choose one of the options provided by the app, add any type of change and save. This will refresh the assets fixing the problem.